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Providing a service desk and required software tools for managing service tickets related to incidents, problems, changes, implementing patches and new software releases, preventive maintenance, password reset, and asset management.
Troubleshooting IT hardware, peripherals, operating systems, software applications either on-site or through remote support.

Providing a service desk and required software tools for managing service tickets related to incidents, problems, changes, implementing patches and new software releases, preventive maintenance, password reset, and asset management.
Troubleshooting IT hardware, peripherals, operating systems, software applications either on-site or through remote support.

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